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References

The complex holds many international awards and distinctions which proves the hotels’ uncompromising quality on world class level.

green medal

Helena Resort is the only Bulgarian holder of “Green Medal” from the British tour operator - Thomson for the protection of environment.

award 2012

In 2012 Helena Sands Hotel was awarded a prestigious international Holiday Check award, in recognition of the exceptionally high rating formed by positive feedback from the hotel’s guests staying there in 2011.

tui

Since its construction in 2004 up to 2011 Helena Resort  each year was awarded a TUI Holly prize of the TUI Germany tourist concern, which is generally awarded to the first 100 best hotels  out of 10 000 partners of TUI Germany throughout the world.
To improve the performance and seeking an ever better quality of their partner hotels TUI Germany has introduced a Guest Satisfaction Tracking system which offers the customers, at their discretion, to fill out a 5-point questionnaire. Upon collecting these results, each hotel accumulates an average value. The first 100 hotels with highest value are awarded TUI Holly prize. The awards for the respective year are based on the results of the preceding year since many destinations across the world operate all year round.

tui

It is necessary to mention that besides TUI Holly award  both hotels – Helena Sands and Helena Park – in the period 2004 – 2011- each year have also been winners  of an award from TUI UK /British tour operator Thomson/, which is called Gold Medal of Thomson Holidays.

 

Other awards and distinctions:

National Award of the Bulgarian Association of the Tour Agencies for Hotel Complex of the year 2004

First prize of the Bulgarian Hotel & Restaurant Association - Holiday Hotel 2004

Awards "Building of the year" 2004 and "Building of the year - category Holiday Hotels" 2004

Awards

   Gold Medal by Thomson Holidays, Helena Park Hotel – 2011
   Gold Medal by Thomson Holidays, Palace Helena Sands Hotel - 2011
   Gold Medal by Thomson Holidays, Palace Helena Sands Hotel - 2010
   Gold Medal by Thomson Holidays, Helena Park Hotel - 2010
   Gold Medal by Thomson Holidays, Helena Park Hotel – 2009
   Gold Medal by Thomson Holidays, RIU Helena Sands Hotel – 2008
   Gold Medal by Thomson Holidays, RIU Helena Park Hotel – 2008
   Gold Medal by Thomson Holidays, RIU Helena Park Hotel – 2007
   Gold Medal by Thomson Holidays, RIU Helena Sands Hotel – 2007
   Gold Medal by Thomson Holidays, RIU Helena Sands Hotel – 2006
   Gold Medal by Thomson Holidays, RIU Helena Park Hotel – 2006
   Gold Medal by Thomson Holidays, RIU Helena Park Hotel – 2005
   Gold Medal by Thomson Holidays, RIU Helena Sands Hotel – 2004


   TUI Holly 2011 - Palace Helena Park Hotel
   TUI Holly 2011 – Helena Park Hotel
   TUI Holly 2010 – Helena Park Hotel
   TUI Holly 2010 – Palace Helena Sands Hotel
   TUI Holly 2009 – Palace Helena Sands Hotel
   TUI Holly 2009 – Helena Park Hotel
   TUI Holly 2008 – RIU Helena Sands Hotel
   TUI Holly 2008 – RIU Helena Park Hotel
   TUI Holly 2007 – RIU Helena Sands Hotel
   TUI Holly 2007 – RIU Helena Park Hotel
   TUI Holly 2006 – RIU Helena Sands Hotel
   TUI Holly 2006 – RIU Helena Park Hotel
   TUI Holly 2005 – RIU Helena Sands Hotel
   TUI Holly 2004 – RIU  Helena Park Hotel